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Problems with Zoom accessing mic and video on a Mac

Modified on: Tue, May 28 2024 11:57 AM

Problem: Requester's is unable to get Zoom to user computer's mic and video on a Mac.


Solution: Requester should be sure the computer OS is up-to-date with the latest security patch for their OS and that the Zoom desktop client is up-to-date as well.  


Allow Zoom to access your mic and video. 


You would want to open System Preferences > Privacy & Security > Under the Microphone and Camera categories, allow Zoom to access these by checking the boxes on.

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