How to Install and Use Global Protect VPN Client on Windows

1. Navigate to https://remote.risd.edu in your web browser. (Note: this website will not function if you are connected to the RISD network)

2. You will be brought to the RISD Authentication Service. Login with your RISD credentials and authenticate with Duo.

3. Click either 'Download Windows 32 bit GlobalProtect agent' or 'Download Windows 64 bit GlobalProtect agent'. Click Run to run the file as soon as it is done downloading.

If you are not sure if you have 32 or 64 bit Windows, you can check by opening the Settings app and navigating to System/About.

4. When the file has downloaded, the Global Protect installer will run. Click Yes on the User Account Control dialog. You may be prompted for your computer's admin username and password.

5. Once the client has been installed, the Global Protect icon will appear in the notification area in the taskbar at the bottom right of your screen. Click the icon to set up the VPN connection.

6. Click on Get Started.

7. Type remote.risd.edu into the Portal Address field and click Connect. You will be prompted to sign in with your RISD username and password.

7. Once you are connected to the VPN, the global protect icon in the menu bar will show a light blue globe.