RISD is using Zoom Phone for our campus telephone system.
RISD employees will be assigned a Zoom Phone license and telephone number through RISD’s Information Technology Services.
With Zoom Phone you may make calls from a desk phone*, from the Zoom desktop app on a computer using a headset/headphones, or from the Zoom app on a mobile phone.
Zoom Phone provides enhanced access to contacts, call history, voicemail transcription and additional ways to check voicemail.
*Zoom desk phones are NOT required to make or receive calls. Many employees have opted to use the Zoom desktop client app on their computers or the Zoom app on their mobile phone to make or receive calls (this is a user's personal preference).
To request a Zoom phone license/number or Zoom desk phone, submit a service request to the Service Desk.
New to Zoom Phone?
Check out the articles and video tutorials linked below to get started:
Zoom Desk Phone
Zoom desk phones - How to make a phone call
Quick reference guide for the Zoom desk phone
How to use your Zoom desk phone [Video Tutorial]
Setting Up Zoom Phone Using the Zoom desktop app
How to access Zoom / Signing in to Zoom
Recording your Zoom Phone Voicemail Greeting
Video Tutorials - Setting Up Zoom Phone Using the Zoom desktop app
Zoom Phone Set up - Signing In [Video Tutorial]
Zoom Phone Set up - Voicemail Greetings [Video Tutorial]
Zoom Phone Set up - Call Handling [Video Tutorial]
Zoom Phone Set up - Setting Business Hours [Video Tutorial]