Add or Manage Devices After Duo Enrollment
You can add a new authentication device or manage your existing devices via the Duo Prompt.
To Add a New Device
1. Access a service that uses Duo 2 FA for authentication.
Note: If you enabled the option to automatically send you an authentication request via push or phone call, you'll need to cancel the push or phone call in progress before you can click the "Settings" menu.
2. Cick the Settings menu from the Duo Prompt. Note: Depending on your device this may be on the left or the right.
3. Click Add a new device.
After authenticating, you'll be walked through the process to enroll a new device.
To Manage Enrolled Devices
1. Access a service that uses Duo 2 FA for authentication.
Note: If you enabled the option to automatically send you an authentication request via push or phone call, you'll need to cancel the push or phone call in progress before you can click the "Settings" menu.
2. Click the Settings menu from the Duo Prompt. Note: Depending on your device this may be on the left or the right.
3. Click My Settings & Devices.
After authenticating, you'll see the device management portal. From here you can click the blue Gear buttons to access the device settings to edit or delete a device.
When setting up multiple devices, it is suggested to select Ask me to choose an authentication method
