RISD Information Technology Services

Login

How to Restore an Archived Video in Panopto

Modified on: Tue, Oct 22 2024 12:42 PM

Restore Archived Content from the Panopto Viewer

Please note: When a video is archived, the permissions are kept intact, and as such, Viewers will only be able to see the archived videos they have access to and must be authenticated in order to view them. 

If you attempt to view an archived video from either the Panopto Viewer or Embedded Viewer, the following message will appear: This video is archived and must be restored from the archive before it can be viewed. Restoration may take up to 48 hours.


From the Panopto Viewer: This viewer will display the video's thumbnail on the left and the message on the right. Select the Restore from Archive button to restore the video.

Archived video in the Viewer. On it, the button "Restore from Archive" is highlighted by a red box.

From the Panopto Embedded Viewer: This viewer will appear greyed out with the message displayed over top of it. Select the Restore from Archive linked text to restore the video.

Embedded player. The video is greyed out, and the warning message referenced in 2.1. appears over top and is highlighted by a red box.



For other ways to restore an archived video, please view Panopto's Support Article: https://support.panopto.com/s/article/How-to-Restore-Archived-Content

Was this answer helpful?