mobilePRINTS FAQs
Modified on: Fri, Mar 7 2025 10:30 AMmobilePRINTS FAQs
Do I need to install an app to use mobilePRINTS?
No, users should use mobileprints.risd.edu website to print.
How do I log into mobilePRINTS?
Open the mobileprints.risd.edu website.
Enter your RISD username and password.
Note: Guest print card users will need to enter the print card number and password. Older guest print cards may not have a password. Contact the IT Service Desk at 401-454-6106 or servicedesk@risd.edu.
No, users should use mobileprints.risd.edu website to print.
How do I log into mobilePRINTS?
Open the mobileprints.risd.edu website.
Enter your RISD username and password.
Note: Guest print card users will need to enter the print card number and password. Older guest print cards may not have a password. Contact the IT Service Desk at 401-454-6106 or servicedesk@risd.edu.
Can I access mobilePRINTS and upload files from off-campus?
The site is only accessible while connected to RISD-WiFi, Eduroam or through VPN.
The site is only accessible while connected to RISD-WiFi, Eduroam or through VPN.
How do I use mobilePRINTS and upload files from an iPhone or iPad?
See How to print from iOS using mobilePRINTS.
How do I use mobilePRINTS and upload files on an Android phone?
See How to print from Android using mobilePRINTS.
How do I use mobilePRINTS and upload files on a Laptop / Desktop Computer?
See How print from a Laptop / Desktop using mobilePRINTS.
Is there a size limit on files I can upload via mobilePRINTS?
Yes, allowable file size is 52MB. mobilePRINTS will notify you if your file exceeds the size limit.
What type of files can I print with mobilePRINTS?
mobilePRINTS supports:
Can I print from Cloud Storage (Dropbox, Google Drive, iCloud)?
Yes, if you can access the cloud storage from your device then you can upload files from there.
Can I print a webpage?
There is no supported option to send HTML pages to mobilePRINTS.
You can save the HTML page as a screenshot -- then save it to cloud storage (Google Drive or Dropbox).
Within cloud storage -- you can then upload the "supported file" into mobileprints.risd.edu website to print.
Can I print in color?
Yes, after you have uploaded your document to mobileprints.risd.edu, you have the 4 print options:
double sided, color, pages per side and number of copies.
Can I print part of a document?
Only the full document can be printed from mobilePRINTS.
How do I release (print) my submitted print jobs?
See How to print from iOS using mobilePRINTS.
How do I use mobilePRINTS and upload files on an Android phone?
See How to print from Android using mobilePRINTS.
How do I use mobilePRINTS and upload files on a Laptop / Desktop Computer?
See How print from a Laptop / Desktop using mobilePRINTS.
Is there a size limit on files I can upload via mobilePRINTS?
Yes, allowable file size is 52MB. mobilePRINTS will notify you if your file exceeds the size limit.
What type of files can I print with mobilePRINTS?
mobilePRINTS supports:
- Microsoft Word, Excel, PowerPoint, Visio and Publisher documents
- Adobe PDF
- Text files (CSV, RTF & TXT)
- Images (JPG, TIFF, GIF, BMP, PNG)
Can I print from Cloud Storage (Dropbox, Google Drive, iCloud)?
Yes, if you can access the cloud storage from your device then you can upload files from there.
- iOS Users:
- Google Drive: See How to print from Google Drive on iOS using mobilePRINTS.
- Dropbox: See How to print from Dropbox on iOS using mobilePRINTS.
- Android Users: See How to print from Android using mobilePRINTS.
- Laptop/Desktop Users: See How print from a Laptop / Desktop using mobilePRINTS.
Can I print a webpage?
There is no supported option to send HTML pages to mobilePRINTS.
You can save the HTML page as a screenshot -- then save it to cloud storage (Google Drive or Dropbox).
Within cloud storage -- you can then upload the "supported file" into mobileprints.risd.edu website to print.
Can I print in color?
Yes, after you have uploaded your document to mobileprints.risd.edu, you have the 4 print options:
double sided, color, pages per side and number of copies.
Can I print part of a document?
Only the full document can be printed from mobilePRINTS.
How do I release (print) my submitted print jobs?
This would depend on where you are printing:
- Print Centers - Print jobs will be released through mobileprints.risd.edu and picked up at your convenience.
- Standalone Printers - Print jobs will be released (printed) in person and swiping you at any risdPRINTS print release stations.