The following minimum requirements are based on security recommendations as well as the software and services used by our community. To avoid service disruptions make sure your devices are kept up to date with the most current operating system unless otherwise notified by ITS to delay a specific upgrade.
Note for users with RISD owned computers: Please reach out to the ITS Service Desk or to your Department Technician before attempting to upgrade the software on your computer.
Duo, RISD's 2FA program, requires both the access device and the authenticating device to meet the minimum requirements. This means the computer, web browser, or phone you are using to access Workday as well as the iOS or Android device used for the 2 factor authentication process needs to be up to date. Duo will prompt you if a device is out-of-date or has reached end-of-life.
Minimum Operating System Requirements
| Device |
Not Yet Supported | Current | Minimum |
Not Supported (End-of-Life) |
| Apple Computers |
macOS 14 Sonoma macOS 13 Ventura |
macOS 12 Monterey |
macOS 11 Big Sur |
|
| Windows Computer | No Beta Versions |
Windows 11 Version 22H1 Windows 10 Version 22H2 |
Windows 11 Version 22H1 Windows 10 Version 22H2 |
Windows 8 (or lower) |
| Android Phone / Tablet | No Beta Versions | Android 13 |
Android 11 | Android 10 (or lower) |
| iOS Phone / Tablet | No Beta Versions | iOS 17 |
iOS 16.0 | iOS 15 (or lower) |
Minimum Computer Hardware Requirements
Processor: Dual Core 2Ghz or Higher (i3/i5/i7 or AMD equivalent)
RAM: 4 GB
Notes: Dual and single core laptops have a reduced frame rate when screen sharing in Zoom (around 5 frames per second). For optimum screen sharing performance, we recommend a quad core processor or higher.
Laptop Program Requirements
Several academic majors require students to have department-specific laptop hardware and software tools used extensively within the departmental curriculum. If you are entering one of these departments, please see the department specific recommendations on the Laptop Program page. Otherwise, you may follow the requirements listed above.
macOS 14 Sonoma - ITS tested and approved! OK to upgrade
ITS Computer Specialists and other participating Department Technicians have confirmed our core software applications and services are compatible with macOS 14 Sonoma. The RISD community may upgrade their Apple computers to the newest Mac operating system, macOS 14 Sonoma.
Note for users with RISD owned computers: Please reach out to the ITS Service Desk or to your Department Technician before attempting to upgrade the software on your computer.
FAQs
How do I know if my phone/laptop is compatible with a newer operating system (os)?
View our KB article on how to Check your Device Operating System and Hardware Specifications
How do I update my device's operating system?
View our KB article on How To Update Your Device's Operating System
How do I update my web browser?
View our KB article on How to Update Your Web Browser