General
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Computer Recommendations
Undergrad Students We advise new incoming undergrad students NOT to make a new computer pur…
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Caps Lock key is stuck
Problem: Caps Lock key is stuck and you can only type in capital letters on your Mac …
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Loan of Computer Accessories
Information Technology Services does not have an inventory of computer accessories (e.g. power ada…
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Disabling/Enabling the Touch Screen Display on Windows 10 computers
Here's how to disable the touch screen display on Windows 10 computers: 1. Locate the Search Bar…
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Monitor comes up with "No Signal" Error When Computer is Docked
Do you get a "No Signal" error even though your computer is docked and turned on? Are you ha…
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How Do I Check My Device's Operating System and Hardware Specifications?
Note for users with RISD owned computers: Please reach out to the ITS Service Desk or to your Depa…
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How Do I Update My Device to the Latest OS?
Keeping your device's OS up to date is important especially in today's cyber world. To keep you…
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Mac OS Update Instructions
Keeping your Mac OS up to date is important especially in today's cyber world. To keep your Mac O…
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Does RISD offer insurance coverage for electronic devices (laptops, cameras, tablets, etc)?
RISD does not provide coverage for electronic devices. You can contact your own insurance company …
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Laptop Program
All hardware and software configurations are evaluated annually and recommended by faculty, Depart…