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Zoom support resources
Zoom support Zoom Help Center
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18000020809
Problems with Zoom accessing mic and video on a Mac
Problem: Requester's is unable to get Zoom to user computer's mic and video on a Mac.
Solution
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18000020810
Unable to access Zoom due to "Bad Request - Header Field Too Long" error while using Chrome
Getting the following error message when trying to log into Zoom via the RISD authentication
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18000020813
Cannot connect to Zoom through Canvas
Problem: Requester is not able to connect Zoom through Canvas. Getting error: User does not exist E
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18000021447
Zoom Pronouns
You may add pronouns to your Zoom profile by going to risd.zoom.us and logging in with your RISD
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18000031388
Alt host notifications are not being sent to the intended recipients
Check your personal settings in Zoom to be sure you have notifications turned on.
Sign into th
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18000058791
Can I run simultaneous Zoom meetings?
Yes, you can run two zoom meetings simultaneously.
Licensed users on Business, Education, and
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How to Access Zoom via Desktop, Web, and Mobile App
Zoom is configured to authenticate using your RISD account credentials (username & password) through
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18000025413
Accessibility, transcription and caption services
Transcription/closed captioning (cc) is available through Zoom Zoom has automated, real-time trans
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18000070765
Allow Screen Sharing on Mac
Note: These instructions are developed for macOS 10 (Catalina) - macOS 11 (Big Sur)