Zoom General
Zoom KB for General Use
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Zoom
Zoom is RISD's campus-wide solution for Telephone, Video Communications, Video/Web Conferencing, a…
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Zoom support resources
Zoom support Zoom Help Center
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Problems with Zoom accessing mic and video on a Mac
Problem: Requester's is unable to get Zoom to user computer's mic and video on a Mac. Soluti…
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Unable to access Zoom due to "Bad Request - Header Field Too Long" error while using Chrome
Getting the following error message when trying to log into Zoom via the RISD authenticati…
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Cannot connect to Zoom through Canvas
Problem: Requester is not able to connect Zoom through Canvas. Getting error: User does not exist…
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Zoom Pronouns
You may add pronouns to your Zoom profile by going to risd.zoom.us and logging in with your RI…
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Alt host notifications are not being sent to the intended recipients
Check your personal settings in Zoom to be sure you have notifications turned on. Sign into …
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Can I run simultaneous Zoom meetings?
Yes, you can run two zoom meetings simultaneously. Licensed users on Business, Education, an…
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How to Access Zoom via Desktop, Web, and Mobile App
Zoom is configured to authenticate using your RISD account credentials (username & password) throu…
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Accessibility, transcription and caption services
Transcription/closed captioning (cc) is available through Zoom Zoom has automated, real-time tra…