Welcome to RISD!
To get you started, Information Technology Services (ITS) would like to mention a few important resources available to you.
RISD Account & Password Information
You should have received your RISD account username and password in your personal email on file. Your RISD Account gives you access to Email, WiFi, Workday, Adobe CC and more. Some services require the full email address (i.e. jsmith12@risd.edu) and others only require the username (i.e. jsmith12).
Your password expires every six months. The system will send email reminders two weeks before it expires. Visit password.risd.edu to Change your password. Be sure to enroll a mobile number and/or alternate email address so you may use the Forgot Password link to reset your password via email or text message.
Duo 2 Factor Authentication
Two-factor authentication enhances the security of your account by using a secondary device to verify your identity (e.g. mobile, landline, hardware token, etc.). This will prevent anyone from accessing your account, even if they know your password. RISD utilizes Duo 2FA for this extra layer of security. To enroll, please see Duo Security's instructions: https://guide.duo.com/enrollment
RISD Email (requires Duo 2FA)
RISD uses Google Workspace for Education (Mail, Calendar, Docs, Slides, Sheets, etc.) for email. Visit gmail.com and sign in using your full RISD email address (username@risd.edu) and password.
Workday (requires DUO 2FA)
At RISD we use Workday to manage student financials and academic records. Visit Workday and sign in using your RISD username and password. You may view the fullinstructions here: Signing in to Workday
Zoom
Zoom is RISD's campus-wide solution for Telephone, Video Communications, Video/Web Conferencing, and Webinars. You must sign in to Zoom to activate your RISD Zoom Pro license. Visit https://risd.zoom.us and select sign in. Sign in using your RISD account credentials (username & password). See more about Zoom.
RISD Network
MyRISD RISD's mobile app
My RISD is a mobile and desktop solution that will personalize your RISD experience and make it easier for students, staff, faculty, and visitors to access campus services and resources. View more information about My RISD.
IT Services Portal
Visit the IT Services Portal (risd.freshservice.com) to view current outages and search common solution articles in our knowledge base. RISD Community members will login in (upper right) to the portal to report an issue, view the service catalog, and check the status of existing requests.
Other resources: