General
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Department Technicians
Apparel Design: Thomas Szilagyi Technical Assistant III 189 Canal Street (401) 454-6562 …
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Computer Hardware Policies and Support
Hardware Programs / Policies Campus Workstation Program (CWP) The CWP centralizes the purchase an…
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Why is My Webcam Not Showing?
If your webcam is not showing or your webcam shows a black screen in the Zoom application, there m…
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Windows 10 Update Instructions
All Window computers should be running at least Windows Version 22H2. ITS recommends version 2…
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ITS Recommended Minimum Computer Requirements
The following minimum requirements are based on security recommendations as well as the software a…
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Is My Computer Under Warranty?
Often you are able to check the status of your computer's warranty by going to the manufacturer's …
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How To Fix “Power Button is Locked” On Monitor
Problem: Screen is black, except for a message that says 'Power Button is Locked'. …
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Add user profile on a mac loaner
All RISD Mac Loaners should be in JAMF, ITS can remotely create user accounts or be handled by end…
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Data Recovery Services for Personal Computers
IT Services does not recover data for personal computers. Data recovery is not possible on c…
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Antivirus Recommendations for Both Mac and Windows Computers
Students Antivirus is recommended for both Mac and Windows computers. There are many free antiv…