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What is DUO?
Duo Security two-factor authentication (2FA)
Information Technology Services (ITS) implemented a n
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DUO FAQs
Frequently Asked Questions
Below are some key questions end users commonly have. Depending on your
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Duo Push Not Working?
Please try to temporarily disable wifi on your mobile device and switch to cellular.
The issue
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DUO hardware tokens
If a user does not have access to a smart phone or landline phone to use as two-factor authentic
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Grey Box Duo Mobile Prompt
iOS users that use Safari may get a grey box as a prompt when trying to authenticate through Duo.
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How do I enroll an additional phone number in DUO to access the Department account?
There are two ways an account owner can enroll an additional phone number for a department or vendor
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Add or Manage Devices After Duo Enrollment
You can add a new authentication device or manage your existing devices via the Duo Prompt.
To
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DUO Enrollment
Sign in to Gmail or Workday (if not enrolled yet, access to either of applications will trigger