Duo General
Duo KB for General Use
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What is DUO?
Duo Security two-factor authentication (2FA) Information Technology Services (ITS) implemented a…
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DUO FAQs
Frequently Asked Questions Below are some key questions end users commonly have. Depending on yo…
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Duo Push Not Working?
Please try to temporarily disable wifi on your mobile device and switch to cellular. The iss…
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DUO hardware tokens
If a user does not have access to a smart phone or landline phone to use as two-factor authent…
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Grey Box Duo Mobile Prompt
iOS users that use Safari may get a grey box as a prompt when trying to authenticate through Duo. …
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How do I enroll an additional phone number in DUO to access the Department account?
There are two ways an account owner can enroll an additional phone number for a department or vend…
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Add or Manage Devices After Duo Enrollment
You can add a new authentication device or manage your existing devices via the Duo Prompt. …
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DUO Enrollment
Sign in to Gmail or Workday (if not enrolled yet, access to either of applications will trigge…