IT Information and Resources for New and Returning Students
Welcome, New and Returning Students!
Information Technology Services (ITS) wishes all of you an exciting and successful year ahead! Below, we highlight products and services available to you during your time at RISD.
RISD Account & Password Information
Your RISD Account gives you access to Email, WiFi, Workday, Adobe, and more. Some services require the full email address (e.g., jsmith12@risd.edu) while others only need the username (e.g., jsmith12).
Your password expires every six months. The system will send email reminders two weeks before it expires. To reset your password, visit password.risd.edu and select “Forgot password" and follow the prompts.
Duo 2 Factor Authentication
Two-factor authentication enhances the security of your account by using a secondary device to verify your identity (e.g., mobile, landline, hardware token, etc.). This will prevent anyone from accessing your account, even if they know your password. RISD utilizes Duo 2FA for this extra layer of security. To enroll, please see Duo Security's instructions: https://guide.duo.com/enrollment
RISD Email (requires Duo 2FA)
RISD uses Google Workspace for Education (Mail, Calendar, Docs, Slides, Sheets, etc.) for email. Visit gmail.com and sign in using your full RISD email address (username@risd.edu) and password.
Workday (requires DUO 2FA)
At RISD we use Workday to manage student financials and academic records. Visit Workday and sign in using your RISD username and password. You may view the full instructions here: Signing in to Workday
RISD's mobile app
My RISD is a mobile and desktop solution that will personalize your RISD experience and make it easier for students, staff, faculty, and visitors to access campus services and resources. View more information about the RISD Mobile App.
IT Services Portal
Visit the IT Services Portal (risd.freshservice.com) to view current outages and search common solution articles in our knowledge base. RISD Community members will login in (upper right) to the portal to report an issue, view the service catalog, and check the status of existing requests.
Academic Resources:
On Campus Services: