General
Applications / Software KB for General Use
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Bookmarks (Favorites) toolbar not displaying using Firefox
Problem: Bookmarks (Favorites) toolbar not displaying using Firefox NOTE: Make sure that y…
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Which Computer Labs Have Cinema4D Installed on Them?
"Photo had a couple of seats a few years ago but not anymore---I didn't renew the subscription sin…
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Student Access to Housing Portal
Students will use portal URL: RISD Starrez Housing Portal Students will use their RISD cr…
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How to Clear Your Browser Cache
Here are instructions on how to clear your browser cache on each browser respectively: Chrome …
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Sketchup Pro Licenses
ITS currently does not have institutional licenses of Sketchup Pro to provide for our full time st…
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How Do I Obtain a License for Keyshot?
A Keyshot license is only available to students if the professor requests it for their class or …
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What is the difference between Panopto, Canvas and Zoom?
You can use all three applications to record, store, and share videos but it's important to know w…
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RISD Mobile App Troubleshooting
Q: Why can't I connect my Android device to the Google Play store with my RISD account? A: RISD Ac…
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RISD Mobile App
What is it? RISD’s mobile app is designed to help students, staff, faculty, and visitors navi…
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How to enable IE mode on Microsoft Edge
In May 2021, Microsoft announced that support for Internet Explorer (IE) 11 on Windows 10 will end…