Network General
Network KB for General Use
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Android dropping RISD-WiFi
Problem: Android dropping RISD-WiFi Solution: Verify your phone's software is …
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How do I get RISD VPN?
GlobalProtect is available for our community to connect to RISD's network from home. Do I n…
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Cannot Connect to Shared Drives From Off-Campus (Windows)
Confirm you are connected to RISD's VPN. *Avoid using off-line sync with shared drives - NOT…
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How to uninstall Global Protect client on a Mac OS X
Uninstall via .pkg file Run the initial .pkg file that was used to do the install. This can b…
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How to Install and Use Global Protect VPN Client on Windows
1. Navigate to https://remote.risd.edu in your web browser. (Note: this website will not function …
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How to Install and Use Global Protect VPN Client on iOS
1. Open the App Store and install the Global Protect app by Palo Alto Networks. Once it is install…
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Eduroam Wifi
Eduroam is a global wireless network for participating education and research institutions that is…
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Clearing Out Clearpass Certificate for RISD Wifi
Having trouble connecting to RISD Wifi? Have you already tried completely forgetting the RIS…
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How to View/Check Your Wireless Network Signal Strength and Testing Your Internet Speed (Mac and Windows)
Problem: Your video calls or internet connection continuously buffers and lags Troubleshoo…
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Wireless Networks at RISD
RISD's Wireless Networks Eduroam Preferred Secure Wifi Network for Students, Faculty, an…